1. Legal basis

1.1. The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Adaptation Act 2018 serve the right to the protection of personal data. We process your data exclusively on the basis of the statutory provisions (GDPR, GDPR 2018, TKG 2003).

2. Basics

2.1. Responsible is Ms. Sabina Höllwarth
Gugerbauer Handicrafts
Hausleitnerweg 21
A-4550 Kremsmünster
Tel: +43 7583 6886
Fax: +43 7583 6886-4
Email: company(at)gugerbauer(dot)com

2.2. It is of particular concern to us to protect and keep safe all personal data that you entrust to us. In this document, you will learn more about how we use and process your personal information.

3. Purpose limitation, legal basis, storage period and data receiver

3.1. We require the collected personal data for enquiries, performance of the contract, billing, assertion of contractual claims, for purposes of customer service and for advertising purposes. The data is collected, stored, processed and used for this purpose. This data will not be passed on to third parties without their express consent. We would like to point out that data transmission over the Internet (e.g. when communicating via email) may have security gaps. Full protection of data against access by third parties is therefore not possible.

3.2. The legal basis for the processing of your personal data are on the one hand contractual fulfilment such as requests, legitimate interests, the fulfilment of our legal or contractual obligations and on the other hand your consent such as contact form, cookies. Failure to provide the data can have different consequences.
3.3. We process your personal data (title, title, name, contact person, address, nation, telephone number, fax number, e-mail address, bank details, UID number), if necessary, for the duration of the entire business relationship (from initiation, processing to termination of a contract) as well as in accordance with the statutory retention and documentation obligations arising, among other things, from the German Company Code (UGB), the Federal Tax Code (BAO) and until the termination of any dispute, ongoing warranty periods, etc.
3.4. It may also be necessary to share your personal data with companies that we use to provide the service or to process contracts (e.g. transport companies, shipping companies, banking institutions, tax advisors). For other services or actions for which we have to collect and store your personal data, you will be asked for your express consent at the appropriate location of our website, unless consent has already been given or this is done directly by interaction with the respective social media plugins.
Where data is transferred to a non-European third country, the relationship is based on standard contractual clauses or an adequacy decision of the European Commission.

3.5. As part of the operation of our websites, we commission a web host (domainFactory GmbH) who can gain access to your personal data in the course of their activities, provided that they need the data for the fulfilment of their respective services.

4. Contact form

4.1. Your data including personal data from our contact form will be transmitted to us, processed and stored with us for processing your request via our own mail server. This data will not be collected or passed on without your consent. Without this data, we will not be able to process your requests.
4.2. The data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art 6 (1) lit a (consent) GDPR.

5. Cookies and web analysis

5.1. Cookies, other tracking technologies and functions of the web analysis service can be used on our internet platform in a variety of ways. Cookies are small text ual information that allows the user to be recognised and your use of our websites to be analysed. The resulting information is transferred to the provider’s server and stored there. They serve to make our website more user-friendly, effective and secure overall. Cookies are also used to measure the frequency of page views and for general navigation.
This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for the analysis of website use by users. The service uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymization applies on this website. The IP address of the users is truncated within the member states of the EU and the European Economic Area. This reduction eliminates the personal reference of your IP address. As part of the contract agreement for the order data agreement, which the website operators have with Google Inc. the latter uses the collected information to carry out an evaluation of website usage and activity and provides services related to internet use.
You can prevent the storage of cookies on your device by making appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and sent by Google Inc. be used. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here you can find more information about the data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de
Furthermore, this website uses WordPress.com-Stats, a tool for statistical evaluation of visitor access, operated by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA, using the tracking technology of Quantcast Inc., 201 3rd St, Floor 2, San Francisco, CA 94103-3153, USA. WordPress.com-Stats uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is stored on a server in the USA. The IP address is anonymized immediately after processing and before it is stored. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can object to the collection and use of the data by Quantcast with effect for the future by clicking on the link “Click here to opt-out” to set an opt-out cookie in your browser: http://www.quantcast.com/opt-out. If you delete all cookies on your computer, you will need to set the opt-out cookie again.
5.2. By using our website, you consent to us setting cookies. You can refuse to accept cookies in your browser settings. Please refer to your browser manufacturer’s instructions for details on how this works. If you opt out of certain technical and/or functional cookies, the functionality of our website may be limited. Some cookies remain stored on your device until you delete them.

5.3. We have concluded a corresponding contract with the provider for order data processing. They have committed themselves to complying with the applicable data protection regulations to us. For more information about the processors we have commissioned, please [Email-Adresse] visit.
5.4. Your IP address is captured, but immediately pseudonymized by deleting the last 8 bits. As a result, only a rough localization is possible.
5.5 The relationship with the web analytics provider is based on an adequacy decision of the European Commission.
5.6. The data processing is carried out on the basis of the statutory provisions of Section 96 (3) Of tKG and The Art 6 GDPR (in particular consent). Since the privacy of our users is important to us, the user data is pseudonymized.

6. Consent and right of revocation

6.1. If your consent is necessary for the processing of your data, we will only process it after your express consent.
6.2. In principle, we do not process data of minors and are not authorised to do so. By submitting your consent, you confirm that you have reached the age of 14 or that your legal representative has given your consent.
6.3. You can revoke your consent at any time at the following e-mail address: [email protected] In such a case, the data previously stored about you will be anonymised and subsequently re-used only for statistical purposes without personal reference. By revoking the consent, the legality of the processing carried out on the basis of the consent until the revocation shall not be affected.

7. Data security

7.1. The responsible person, Sabina Höllwarth, uses technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.

8. Your rights
8.1. You have the right to information at any time from the responsible person Sabina Höllwarth, Hausleitnerweg 21, A-4550 Kremsmünster, tel: +43 7583 6886, e-mail address [email protected] about the personal data in question. Insofar as there is no legal obligation to retain this data, you have the right to erasure of this data as well as objection to the processing. You also have the right to rectification of the data as well as to restriction of processing, data portability and to a complaint to the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, e-mail: [email protected]).
8.2. For your rights, please contact us at [email protected] or write to:

Responsible: Ms. Sabina Höllwarth
Gugerbauer Handicrafts
Hausleitnerweg 21
A-4550 Kremsmünster
Tel: +43 7583 6886
E-mail address company(at)gugerbauer(dot)com